Shipping policy

We aim to ship your order within 48 business hours. Once your order has shipped, you will receive an email with tracking information and updates.
 
Shipping costs are calculated at checkout, so you’ll always know the price before completing your purchase.
 
All orders are shipped via Canada Post, USPS or UPS depending on destination and selected shipping method:
  • Ontario: Standard 1-3 business days | Express 1–2 business days
  • Canada (outside Ontario): Standard 4–7 business days | Express 1–2 business days
  • U.S.: Standard (USPS) 5–8 business days | Express (UPS) 1–2 business days
  • International: Standard 4–7 business
Please note all times are estimates. While we take care to ensure smooth delivery, CandleLume is not responsible for shipping delays.